What is roaming?

If you want to travel outside of Spain you have to activate the roaming option on your mobile. This allows you to continue using your phone when you are connected to a mobile network in another country. It is not activated by default, you will need to contact us so we can activate it for you. Once it has been activated it is then permanently operative.

Can I use my phone outside of Spain?

In the following countries you can use your data at the same rate as if you were in Spain without incurring any extra costs.

Germany, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Romania, Sweden, Norway, Iceland, Liechtenstein,Antillas francesas (isla de Guadalupe, Guayana francesa, isla de Martinica, isla de San Martín), Mónaco, San Marino & Vaticano.

Outside of these countries each MB is charged at a rate of 6.05 euros, so we recommend that you do not activate your mobile data to avoid any surprises. For example, a consumption of 30 megabytes would incur an extra charge of 181,5 euros (tax included).

Each SMS outside the indicated countries will cost 0.7260 euros.

What network do I connect with when I am abroad?

Please consult the list of countries at the end of this page where you can use your data and make calls at your normal rate as if you were in Spain.

For countries not on the list, please contact us and we will inform you of which providers we have an agreement with according to your destination country.

Resources

Here you can download the user manual (1.2 MB)

Here you can download our roaming tariffs (865.5 KB)

 

 

List of networks abroad

Slovakia (Slovak Republic)	Slovak Telekom a.s. (SVKET) Orange Slovensko, a.s. (SVKGT) O2 Slovakia, s.r.o. (SVKO2)
Slovenia	Telekom Slovenije d.d. (SVNMT) SI.Mobil d.d. (SVNSM) Telemach Mobil, Širokopasovne komunikacije, d.o.o (SVNVG)
Sweden	Telenor Sverige AB (SWEEP) Hi3G Access AB (SWEHU) Tele2 AB (SWEIQ) TeliaSonera Mobile Networks AB (SWETR)
Romania	Telekom Romania Mobile Communications S.A (ROMCS) S.C. Vodafone Romania S.A. (ROMMF) S.C. RCS & RDS S.A. (ROM05) Orange România S.A. (ROMMR)
Portugal	Optimus - Telecomunicacoes, SA (PRTOP) Vodafone Portugal - Comunicações Pessoais (PRTTL) MEO - Serviços de Comunicações e Multimédia SA (PRTTM)
Poland	T-Mobile Polska S.A. (POL02) Orange Polska S.A (POL03) Polkomtel Sp. z o.o. (POLKM) P4 Sp. z o.o. (POLP4)
Netherlandsajos)	T-Mobile Netherlands B.V. (NLDPN) Vodafone Libertel B.V. (NLDLT) KPN B.V. (NLDPT)
Malta	Melita Mobile Ltd. (MLTMM) Vodafone Malta Limited (MLTTL) Mobisle Communications Limited (MLTGO)
Lithuania	UAB Bitė Lietuva (LTUMT) Omnitel (LTUOM) UAB Tele2 (LTU03)
Luxembourg	Post Luxembourg (LUXPT) Tango SA (LUXTG) Orange Communications Luxembourg S.A. (LUXVM)
Latvia	Tele2 SIA (LVABC) SIA Bite Mobile (LVABT) Latvijas Mobilais Telefons (LVALM)
Italy	H3G S.p.A. (ITAH3) Vodafone Omnitel N.V. (ITAOM) Telecom Italia SpA (ITASI) Wind Telecomunicazioni S.p.A. (ITAWI)
Ireland	Three Ireland Services Hutchison (IRLDF) Vodafone Ireland Limited (IRLEC) Hutchison 3G Ireland Ltd (IRLH3) Meteor Mobile Communications Limited (IRLME)
Hungary	Telenor Magyarország (HUNH1) Magyar Telekom Nyrt. (HUNH2) Vodafone Hungary Mobile Telecommunications (HUNVR)
Croatia	Hrvatski Telekom d.d. (HRVCN) Tele2 d.o.o za telekomunikacijske usluge (HRVT2) VIPnet d.o.o. (HRVVI)
Greece	Cosmote Mobile Telecommunications S.A. (GRCCO) Vodafone-Panafon Hellenic Telecom (GRCPF) Wind Hellas Telecommunications S.A. (GRCSH)
United Kingdom	Telefónica UK Limited (GBRCN) Hutchison 3G UK Limited (GBRHU) Everything Everywhere Limited (GBRME) Everything Everywhere Limited (GBROR) Vodafone Ltd (GBRVF)
Estonia	AS Eesti Telekom (ESTEM) Tele2 Eesti Aktsiaselts (ESTRB) Elisa Eesti AS (ESTRE)
Finland	DNA Ltd (FIN2G) Ålands Telekommunikation Ab (FINAM) Elisa Corporation (FINES) Elisa Corporation (FINRL) TeliaSonera Finland Oyj (FINTF)
France	Orange (FRAF1) Société Française du Radiotéléphone S.A. (FRAF2) Bouygues Télécom (FRAF3)
Cyprus	Cyprus Telecommunications Authority (CYPCT) MTN Cyprus Limited (CYPSC)
Czech Republic	Vodafone Czech Republic a.s. (CZECM) O2 Czech Republic a.s. (CZEET) T-Mobile Czech Republic a.s. (CZERM)
Germany	Telekom Deutschland GmbH (DEUD1) Vodafone GmbH (DEUD2) Telefónica Germany GmbH & Co. OHG (DEUE2) Telefónica Germany GmbH & Co. OHG (DEUO2)
Denmark	Telenor A/S (DNKDM) HI3G Denmark ApS (DNKHU) Telia Nattjanster Norden AB (DNKIA) TDC A/S (DNKTD)
Bulgaria	Mobiltel EAD (BGR01) Telenor Bulgaria Mobile EAD (BGRCM) Bulgarian Telecommunications Company EAD (BGRVA)
Belgium	BASE Company NV/SA (BELKO) Mobistar S.A. (BELMO) Belgacom SA (BELTB)
Austria	Hutchison Drei Austria GmbH (AUTCA) T-Mobile Austria GmbH (AUTMM) A1 Telekom Austria AG (AUTPT) T-Mobile Austria GmbH (AUTTR)