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At U energia (formerly Eléctrica Sollerense) you will always receive direct and personal attention without intermediaries. For this we offer you different ways of contact.
You can find us physically in Sóller from Monday to Friday from 8:30 am to 2:00 pm and in Palma from Monday to Friday from 9:00 am to 4:45 pm.
Sa Mar, 146
From Monday to Friday from 8:30am to 2:00pm
Via Roma 10, corner with Via Alemania
From Monday to Friday from 9:00am to 4:45pm
Internet connection issues
In the case of issues with your internet connection, please contact us for free on 900 373 417.
- Incidents on internet connections via radio, domestic fiber, mobile, landline, roaming and television, received after 16:45h, on weekends or holidays will be dealt with on the next working day.
- Professional fibre connection issues will be attended to between 7am and 9pm every day.
Customer service point for power charging points
If you have problems with an electric vehicle charging point, you will find us at +34 871 872 100 (24/7). You can check the location of U energy charging points for electric vehicles on our interactive map .